Fairways Legal
Delete your account
If you want your Fairways account and associated personal data deleted, use the process below. We do not require you to call or mail a paper request.
1. How to request deletion
- Email support@fairways.live with the subject line "Fairways account deletion request".
- Send the request from the same email address that is linked to your Fairways account, or include that account email in the message.
- If needed, we may ask you to complete a short verification step to confirm that the account belongs to you.
2. What we delete or anonymize
- Account identifiers and sign-in records tied to your account.
- Profile data such as display name, bio, country, and handicap.
- Uploaded profile photos stored by Fairways.
- Social connections such as follow relationships and invitations.
- Other account-linked personal data that is no longer needed.
3. What may be retained
In some cases, limited information may remain after deletion:
- Shared round, score, or tournament records may be kept in de-identified or anonymized form so other users' histories remain intact.
- Security, fraud-prevention, support, and audit records may be kept for up to 12 months.
- Backup copies may remain for up to 90 days before automatic deletion or overwrite.
- Data we are legally required to keep may be retained for the legally required period.
4. Timing
Once we verify your request, we aim to delete or anonymize your account-linked personal data within 30 days.
5. Need help?
If you cannot access the email address tied to your account, contact support@fairways.live and explain the situation. We will tell you what verification information is needed to continue.
Related policy: Fairways Privacy Policy